Refund and Return Policy

We have a 14 day return policy, which means you have  14 days after receiving your item to request a return.

To be eligible for a return, your items are in original packaging or have never been used. 

To start a return, you can contact us at info@discountswatchstore.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@discountswatchstore.com

Return method:

Your option to send us your return: By Mail and At a drop-off location

How can you get your return shipping label?

• Defective Product

Download and Print

• Customer Remorse

Customer Responsibility

Product Condition: New and slightly used products

Re-stocking fee: No cost

OUR FEES FOR RETURN OR REFUND OF UNITED STATES

Damages and issues (Defective Products)

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. 

 For your responsibility (Customer Remorse)

Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake doesn’t need any more or if the wrong products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

To return an item, you need to obtain an RMA (Return Merchandise Authorization) number. To request an RMA number online, please go to the Returns Center. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for 10 days.

If you are not satisfied with your purchase, you may exchange or return it for a refund within 14 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 14 days from delivery for Pre-Owned items.

If more than 14 business days have passed since we approved your return, please contact us  info@discountswatchstore.com